Vouchers can be either downloaded as a printable PDF or we can mail you a high quality physical gift voucher.  Mailed vouchers and other items are sent via NZ Post, courier fees apply.  Please contact us if you a have any concerns about voucher deliveries so we can get it sorted for you quickly. 


Vouchers are non - returnable, and are not redeemable for cash.  If there is a genuine reason that the recipient of a voucher cannot use or re-sell the voucher, we may negotiate an alternative solution. 


Vouchers and flights may be purchased online to be used at a later time.  EFTPOS and cash payments are accepted on site.